• 1st floor, ZamZama Center, Session Rd, opposite District Courts, Sargodha
  • Mon - Fri: 05.00 PM to 03.00 AM
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ZEE IT Services

is a leading Healthcare IT company in Sargodha, Punjab, Pakistan. They are also healthcare solutions providers...
Job
Overview
Job

The IT Support Executive is responsible for providing technical assistance and support to end-users within an organization. This role involves troubleshooting hardware and software issues, ensuring network security, and maintaining IT systems to ensure optimal performance. The IT Support Executive works closely with other IT professionals and departments to address technical problems and provide effective solutions.

Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnose and troubleshoot technical issues, including network connectivity problems, software malfunctions, and hardware failures.
  • Perform regular maintenance tasks, including software updates, system backups, and hardware maintenance.
  • Monitor and maintain computer systems and networks to ensure optimal performance.
  • Install and configure software and hardware, including operating systems, applications, and peripherals.
  • Implement and monitor security measures to protect data, software, and hardware.
  • Communicate effectively with users to understand their technical needs and provide appropriate solutions.

Requirements and Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are preferred.
  • Strong knowledge of computer systems, networks, and software applications.
  • Excellent troubleshooting and problem-solving skills.
  • Proficiency in using IT support tools and software.
  • Experience with various operating systems (Windows, macOS, Linux).
  • Familiarity with network protocols and services (TCP/IP, DNS, DHCP).

Employee Benefits

WE OFFER MARKET COMPETITIVE SALARY ALONG WITH FOLLOWING PERKS:

  • Employee of the Month Award
  • Annual Performance-based Reviews
  • Annual Paid Leaves
  • Leave Encashment
  • Gratuity for Permanent Employees
  • Office Gatherings, Celebrations, and Trips
  • 5 Days Work Week
  • Multiple Breaks during Working Hours

If you are a dedicated professional with a passion for healthcare revenue management and a drive for process excellence, we invite you to join our team at Zee IT Services. Take the next step in your career and contribute to our mission of delivering quality healthcare services through efficient billing practices. To apply, please submit your resume and a cover letter detailing your relevant experience to hr@zeeitservices.com

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