Patient Appointment Scheduler

Job Overview:

ZEE IT Services is a leading Healthcare IT company in Sargodha, Punjab, Pakistan. They are also healthcare solutions providers, dedicated to delivering high-quality medical billing services to valued clients in the USA. As a Patient Appointment Scheduler at ZEE IT Services, you will play a crucial role in ensuring smooth and efficient scheduling of patient appointments.  

Key Responsibilities

•  Efficiently manage and coordinate patient appointment schedules to optimize healthcare providers’ time and ensure seamless patient experiences.
• Engage with patients through various channels to schedule, reschedule, or cancel appointments while maintaining clear and professional communication.
• Accurately input and maintain patient information, appointment details, and other relevant data in our scheduling systems.
• Address patient inquiries, provide information about appointment availability, and assist in resolving scheduling conflicts or issues.
• Coordinate with healthcare providers, administrative staff, and other team members to facilitate effective scheduling and support patient care initiatives.

Requirements and Qualifications:

• Fresh-2 years of experience in appointment scheduling within a healthcare setting is preferred. Freshers with a strong interest in healthcare administration and with professional English communication skills are also encouraged to apply.
• Must be a graduate from an accredited institution.
• Exceptional verbal and written communication skills to interact with patients and team members effectively.
• Strong organizational abilities to manage multiple appointment schedules and maintain accurate records.
• Meticulous attention to detail to ensure accurate data entry and scheduling.
• Comfortable using scheduling software and electronic health record systems.
• A customer-centric approach to provide excellent support and enhance the patient experience.
• Ability to collaborate with colleagues and contribute positively to a team-oriented work environment.

Employee Benefits:

WE OFFER MARKET COMPETITIVE SALARY ALONG WITH FOLLOWING PERKS:

• Employee of the Month Award
• Annual Performance-based Reviews
• For freshers two (2) quarterly reviews during probation period
• Annual Paid leaves
• Leave Encashment
• Gratuity for Permanent employees 
• Office Gatherings, Celebrations, and Trips
• 5 Days work
• Multiple Breaks during working hours

Join ZEE IT Services and be part of a dedicated team that is revolutionizing healthcare services through innovative solutions. If you are passionate about optimizing patient care and have the skills to excel in appointment scheduling, we encourage you to apply. To apply, please submit your resume and a cover letter outlining your relevant experience to hr@zeeitservices.com